OPEN POSITIONS

Community Health Worker / Medical Debt Legal Advocate

Full-Time

Competitive Salary DOE (Ranging from $20.00 – $23.00)

Responsibilities include:

  • Assist clients in completing forms and applications for government benefits such as Medicaid, Emergency Medicaid, CHIP, SNAP Benefits, and Social Security Benefits, among others.
  • Guide clients through the complex healthcare system, acting as a bridge between clients and medical staff to address all patient concerns and resolve disputes with healthcare billing departments.
  • Aid clients in finding suitable healthcare providers based on their needs and connect them to financial and legal resources.
  • Assist with medical bills by reviewing for accuracy and applying for financial assistance. This includes reading medical charts, bills, and other relevant documents.
  • Provide assistance to clients in understanding and managing health insurance plans, explaining processes from Medicaid enrollment to medical billing and accessing various social resources.
  • Collaborate with all professionals involved in patient care to ensure that patient needs and wishes are met, particularly when they are unable to communicate for themselves.
  • Maintain daily data entry of client services and interactions with different organizations.

Candidates should possess the following skills:

  • Bilingual in Spanish and English
  • Excellent organizational and time management skills.
  • Ability to multitask.
  • Management of multiple concurrent deadlines.
  • Exceptional attention to detail.
  • Capacity to handle a high-volume workload.
  • Balancing of long-term and short-term projects.
  • Strong written and verbal communication skills.
  • Proficiency in computer skills and problem-solving.
  • Flexibility, respect, and ability to collaborate with team members and other agencies.
  • Adaptability to changing environments.
  • Ability to work independently.

This position requires flexibility to work at different clinics and/or office depending on organization’s needs, as well as attending evening community events, tabling events, and occasional weekend events.

To apply, please submit a resume to Health Outreach Program Manager, Carlos Flores, at cflores@hcmutah.org

Receptionist / Front Desk - Full Time

Pay Range: $17.00
Organization’s Mission: We respond to the underserved community’s need for health and well being. We share God-given resources, connect people to community services, and assist individuals and families towards independence and full participation in the community. We do this to fulfill the mission of Jesus Christ and in the spirit of the Sisters of the Holy Cross.
Organization’s Race, Equity, Diversity, & Inclusion Statement and Work: Holy Cross Ministries (HCM) was created over 25 years ago to respond to the needs of underrepresented communities in Utah. Diversity, equity, inclusion, and acceptance are integral to our Mission and Vision, which define who we are as an organization. Our focus has always been building just, compassionate, sustainable, and inclusive communities. This social justice emphasis is at the core of all we do and is in keeping with the legacy of the Sisters of the Holy Cross.

To address the challenges and opportunities of an ever-growing and diverse society, HCM commits to

* Ensuring every person has a voice and feels represented and respected.
* Continually evaluating our environment to make sure all clients, volunteers, staff, and board members feel respected and valued regardless of gender, race or ethnicity, age, religious affiliation, sexual orientation or identity, disability, education, or any other defining characteristic.
* Maintaining and enhancing our culture of inclusivity across all levels of the organization.
* Recognizing and celebrating the diversity of our individual lived experiences and bestowing grace and acceptance of the whole person.
* Ensuring all policies, procedures, and standard practices model diversity, equity, inclusion, and acceptance.
* Being a model organization by leading in efforts and collaborative partnerships that develop, strengthen, and support initiatives, partnerships, and policies that ensure diversity, equity, inclusion, and belonging.

HCM lives these commitments and is routinely looking for ways to enhance our diversity, equity, and inclusion practices. As our awareness and understanding expands, so will our diversity, equity, and inclusion efforts and focus as we continue to look for opportunities to foster acceptance and belonging.
Position Summary: Holy Cross Ministries is seeking a receptionist who will help with client appointment scheduling and other administrative responsibilities.
Primary Responsibilities: Job accountabilities include but are not limited to:

* Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
* Greet persons coming to the agency for appointments and notify staff of their client’s arrival
* Schedule appointments for Legal team and update Legal Calendar
* Call or text reminders to clients on upcoming appointments
* Receive payment and record receipts for services
* Perform administrative support tasks as needed
* Transmit information or documents to clients, using computer, mail, or text messaging
* Collect, sort, and distribute mail, messages, or parcel deliveries
Desired Qualifications: Must be bilingual in English and Spanish
Benefits / Why Work With Us: This is a full-time position, benefits eligible
How to Apply: Send resumes to cjauregui@hcmutah.org

PROMOTORA/COMMUNITY HEALTH WORKER (FULL-TIME POSITION)

Holy Cross Ministries (HCM) is seeking two Promotora/Community Health Workers who will work to provide informal counseling, share appropriate health information and resources, and build community capacity to address underlying causes of health inequities. The promotor(a)’s role is to become a subject matter expert on population health, particularly issues that affect disadvantaged populations such chronic health disease prevention and preventive health care practices, while maintaining cultural awareness and sensitivity to facilitate rapport with disadvantaged populations.

The primary focus of this role will be on assisting pregnant persons through their prenatal and post-natal care time so as to optimize their and their newborn’s health and well-being.

This promotor(a) will be deployed to a partner clinic in Box Elder and Salt Lake counties.

The qualified candidate will demonstrate Spanish fluency, as this is a required element for this position. Additionally, the qualified candidate having previous experience working as a community health worker is preferred. For more information about this this position, click here.

This is a full-time position, benefits eligible. Salary is competitive and based on experience.

To apply, please submit a resume and cover letter to HCM’s Health Outreach Program Manager Carlos Flores at cflores@hcmutah.org

Bilingual Therapist (CSW, LCSW, CMHC, MFT, LFT, AMFT, ACMHC) - FULL TIME

Salary: Competitive Salary (DOE)

This is a full-time position, with benefits.  Come check us out !!!

Are you interested in

·       making a difference in the lives of underserved members of the community?  

·       assisting victims of crime such as domestic violence, sexual assault, physical assault, human trafficking, and bullying

·       working with first, second, and third generation Latino, asylum seekers and immigrants.

·       having the support of bilingual/bicultural Promotores/ Community Health workers to assist your client’s social needs, so you can focus on therapy?

·       having the support of a bilingual/bicultural legal department that provides applications for U Visas, VAWA visas, and T Visas for your undocumented victim of crime clients?

·       receiving weekly trauma-focused training, and be able to staff your cases with other bilingual/bicultural staff members?

·       having the option to work hybrid, remotely, or in office?

·       Working with other passionate, social justice minded coworkers??

Position Summary: The Therapist will provide direct counseling services to clients who are victims of crime and participate in weekly training and development to maintain trauma-informed expertise as well as other modalities to best meet the mental health needs of the clients served. The Therapist will report to the Director of Counseling and work with the Counseling team. The therapist will perform client intakes, create treatment plans, and maintain documentation according to HIPAA guidance.

Requirements and Qualifications:

·       Licensed mental health professional completing at minimum a master’s degree and requisite certification in Social Work, Psychology, Marriage and Family Therapy or clinical mental health counselor.

·       Must be bilingual, in English and Spanish.

·       Experience working with clients in individual, family and/or group settings.

Responsibilities:

·       Knowledge and understanding of general mental health principles including developmental needs across the lifespan and family dynamics as well as specific trauma informed interventions for working with victims of domestic violence, sexual assault, or human trafficking.

·       Provide individual, group, and/or family counseling.

·       Utilize evidenced-based assessment tools to measure baseline needs and client outcomes upon completion of treatment and therapy.

·       Provide crisis intervention.

·       Participate in weekly counseling staff meetings and trainings.

·       Maintain documentation according to HIPAA requirements.

Holy Cross Ministries is a non-profit organization that responds to the underserved community’s need for health and well-being and provides a comprehensive safety net for immigrant and underserved communities with nowhere else to turn. HCM’s Counseling Program works in partnership with HCM’s community health workers and legal staff to provide the wraparound services vulnerable populations need.

To apply, please submit a resume and cover letter to HCM Director of Counseling Ivonne Campbell: icampbell@hcmutah.org.

Preschool English Teacher - FULL TIME

Holy Cross Ministries’ School Readiness Program is actively seeking a dedicated full-time preschool English teacher who is passionate about making a positive impact on the lives of children. We are searching for an individual who not only brings creativity into the classroom but also finds joy in working with children. Our foremost commitment is to hire a teacher who can create a secure, enjoyable, and nurturing environment within our school. It’s important to note that this position is full-time and operates year-round.

 

Applicants for this role should possess the requisite skills and qualifications necessary to effectively fulfill the required duties. This includes the ability to instruct young children adeptly and adapt teaching methods to suit various learning styles. Some additional qualifications and skills that are valued include:

 

– Collaborating with the co-teacher to design engaging and educational activities for young children.

– Adhering to the Creative Curriculum for planning on a weekly basis.

– Proficiently entering data into our data collection system (ETO).

– Guiding young children in understanding behavioral norms and acquiring new skills.

– Skillfully selecting appropriate teaching techniques while flexibly catering to diverse learning styles.

– Demonstrating clear and effective communication with children, parents, and colleagues.

– Displaying strong teamwork abilities, particularly in collaboration with other teachers.

– Actively listening and adapting to the distinct needs of both children and parents.

– Exhibiting the patience and empathy necessary for working with young children.

– While bilingual proficiency is not a strict requirement, familiarity with the Spanish language is a desirable attribute in a successful candidate.

 

This year-round position comes with comprehensive benefits and competitive salaries.  

For more information or to apply for this position please email Miriam Nieto on mnieto@hcmutah.org

Counseling Program Receptionist  – FULL TIME

Pay: Depending on experience

Benefits: includes paid vacation and sick time; medical, dental, & vision insurance, and 401k plan

About us:

Holy Cross Ministries is a non-profit organization that responds to the underserved community’s need for health and well-being and provides a comprehensive safety net for immigrant and underserved communities with nowhere else to turn. HCM’s Counseling Program works in partnership with HCM’s community health workers and legal staff to provide the wraparound services vulnerable populations need.

Are you interested in: 

·        making a difference in the lives of underserved members of the community?  

·        working with first, second, and third generation Latino, asylum seekers and immigrants.

·        Working with other passionate, social justice minded coworkers??

 

Position Summary: The Counseling Program Receptionist will report to the Director of Counseling and work with the Counseling team. The receptionist will answer calls, manage clients in the waiting area, accommodate therapist schedule in TherapyNotes database, send assessments and reports, input results into data bases, manage waiting lists, participate in weekly counseling staff meetings and trainings, help clients download and use Zoom, coordinate with other departments when needed, and help clients contact other agencies.  

 

Requirements and Qualifications:

·        Must be bilingual, in English and Spanish.

·        Proficient in Microsoft Excel, Word, and Zoom.

·        Strong data entry skills and experience working with databases.

·        Previous experience in client outreach.

 

To ensure the safety and compliance of our organization, the following additional requirements are necessary:

·        Successful completion of a background check.

·        Verification of eligibility to work in the U.S.

 

To apply, please submit a resume and cover letter to HCM Director of Counseling Ivonne Campbell: icampbell@hcmutah.org.

BILINGUAL LEGAL ASSISTANT  – FULL TIME

Pay Range: $22 – $26 per hour

Benefits: includes paid vacation and sick time; medical, dental, & vision insurance, and 401k plan


The Immigration Program provides legal services primarily related to humanitarian visas, family reunification, DACA, and U.S. citizenship. Our attorneys and accredited representatives also offer legal representation before the U.S. Citizenship and Immigration Services (USCIS). 


Job duties involve contact with clients, as well as a range of duties that include responding to telephone calls, email and text messages, scheduling appointments, preparing basic legal forms and correspondences, organizing documents and maintaining complete electronic client files. 


Minimum Education and Experience Requirements 

* Must be fluent in English and Spanish – bilingual. 

* Must possess at least a high school diploma/equivalent. 

* College coursework or previous experience as a legal assistant preferred. 

* Strong organizational skills and attention to detail.

* Demonstrated ability to establish and maintain professional relationships through effective communications and listening skills and ability to function in a busy and dynamic work setting. 


Principle Accountabilities & Duties 

 * Attend meetings and translate (Spanish to English) conversations for the Director of the Legal Immigration Program. 

* Keep clients informed about legal mattes using telephone, email, Zoom, and Microsoft Office 365 applications. 

* Prepare current legal forms and documents. 

* Proofread documents records, or other files to ensure accuracy. 

* Maintain legal documents and information to ensure client files are secure and complete. 

* Efficiently send information, materials, or documents to clients and outside agencies in a timely manner. 

* Regularly operate standard office equipment, printing, copying, faxing, and scanning as needed. 

* Identify legal information by searching electronic and paper files, online databases and reference materials.  

* Evaluate client evidence as it relates to legal matters in public or personal records. 

* Attend staff meetings and coordinate legal schedules or activities. 

* Attend and participate in regular training programs and/or continuing legal education classes. 

* Maintain up to date client demographic, contacts, and outcomes data in Holy Cross Ministries’ client data management systems. 

* Serve as a member of the Holy Cross Ministries community dedicated to fulfilling the mission of Holy Cross, by serving clients and volunteers in an atmosphere of hospitality which is characterized by cooperation, and a positive, respectful relationship with each individual. 

* Willingly accept new assignments and perform other duties that may be assigned from time-to-time. 


How to Apply: 

Please submit resumes/letter of interest to HCM via cjauregui@hcmutah.org who will share with the HCM hiring committee. 

Holy Cross Ministries will only contact qualified candidates to arrange for an interview. 


Preschool Aide/Cleaning Assistant

Holy Cross Ministries’ School Readiness Program is looking for a full-time preschool aide/cleaning assistant who wants to make a difference in the lives of children. We are looking for an individual who wants to provide joy, care, and loving environment. Please note that this is a year-round position.

Candidates should have the skills and qualifications to perform the required duties, including the ability to effectively instruct young children. Some additional qualifications and skills include:

  • Helping lead teacher to implement activities following Creative Curriculum
  • Entering data into our data collection system (ETO)
  • Instructing young children on the rules of conduct and learning new tasks
  • Selecting appropriate teaching methods and adapting to children’s learning styles
  • Communicating and working effectively with children, parents, and coworkers
  • Actively listening to understand and adapt to the various needs of children and parents
  • Demonstrating patience and compassion suitable for working with young children
  • While speaking Spanish is important, bilingual skills are not a requirement.
  • Cleaning and sanitizing toys, furniture, and classroom
  • Supporting meals, serving, cleaning meal dishes
  • Assisting naptime

This position is full time with benefits. Hourly wages: $16

Working hours: 8:30-5:00pm

Location: Park City, UT

Child care option available if applicable

$2000 Bonus if apply by end of month

If you are interested in this position, please email your resume to kpalestina@hcmutah.org

LEGAL ASSISTANT– PART-TIME POSITION

Purpose of the Position:

The Legal Assistant will work under the direction of Immigration Program Administration in providing administrative and clerical support to the attorneys and accredited representatives (DOJs) in the Immigration Department.  This support can range from scheduling appointments and answering legal client calls to preparing legal forms, preparing correspondences, and researching legal materials relevant to a case. The incumbent works collaboratively with other legal staff members to assure cases are efficiently managed. While this position will begin at 29 hrs per week, it may grow into a full-time position with benefits.

Responsibilities:

  • Serves as a member of HCM staff committed to fulfilling the mission of HCM serving clients, volunteers, and each other in an atmosphere of hospitality which is characterized by cooperation and a positive, respectful relationship with all individuals
  • Prepares legal forms and documents
  • Proofreads documents, records, or other files to ensure accuracy
  • Sends information, materials, or documents to clients
  • Records information about legal matters in ETO (case management system) per instruction from attorney
  • Researches relevant legal materials to aid in decision-making
  • Records information from meetings or other formal proceedings
  • Coordinates legal schedules or activities and prepares correspondences
  • Performs other duties as assigned by Immigration Program Administration

Requirements:

  • High School Diploma or General Education Degree (GED) required
  • Strong organizational and interpersonal skills
  • Proficiency in various technology solutions such as Microsoft Office Suite, Video Conferencing, General Computer Skills, etc.
  • Written and spoken fluency in both English and Spanish
  • Previous experience in legal and general office management is preferred

Salary and Benefits:

Salary range will be competitive and commensurate with experience and education.

How to Apply:

Email cover letter, resumes, and references to the attention of:

Lorina Tester, JD – Director of Immigration Services

ltester@hcmutah.org

Director of Development

Holy Cross Ministries is seeking a full-time Development Director who is excited to build support for our education, health and social justice initiatives.  Do you have a heart for mission and a strong sense of personal purpose? Do you thrive on planning projects while still love engaging with others? If so, this may be the right opportunity for you!  Prior fundraising experience is preferred, but not required.

Pay Range: $70,000 to $80,000 DOE

Organization’s Mission: We respond to the underserved community’s need for health and well-being. We share God-given resources, connect people to community services, and assist individuals and families towards independence and full participation in the community. We do this to fulfill the mission of Jesus Christ and in the spirit of the Sisters of the Holy Cross.

Organization’s Race, Equity, Diversity, & Inclusion Statement and Work: Holy Cross Ministries (HCM) was created over 25 years ago to respond to the needs of underrepresented communities in Utah. Diversity, equity, inclusion, and acceptance are integral to our Mission and Vision, which define who we are as an organization. Our focus has always been building just, compassionate, sustainable, and inclusive communities. This social justice emphasis is at the core of all we do and is in keeping with the legacy of the Sisters of the Holy Cross.

To address the challenges and opportunities of an ever-growing and diverse society, HCM commits to
• Ensuring every person has a voice and feels represented and respected.
• Continually evaluating our environment to make sure all clients, volunteers, staff, and board members feel respected and valued regardless of gender, race or ethnicity, age, religious affiliation, sexual orientation or identity, disability, education, or any other defining characteristic.
• Maintaining and enhancing our culture of inclusivity across all levels of the organization.
• Recognizing and celebrating the diversity of our individual lived experiences and bestowing grace and acceptance of the whole person.
• Ensuring all policies, procedures, and standard practices model diversity, equity, inclusion, and acceptance.
• Being a model organization by leading in efforts and collaborative partnerships that develop, strengthen, and support initiatives, partnerships, and policies that ensure diversity, equity, inclusion, and belonging.

HCM lives these commitments and is routinely looking for ways to enhance our diversity, equity, and inclusion practices. As our awareness and understanding expands, so will our diversity, equity, and inclusion efforts and focus as we continue to look for opportunities to foster acceptance and belonging.

Position Summary: The Director of Development will work with the Holy Cross Ministries management team to plan and execute resource development strategies, monitoring progress toward overall goals. Provide direction and support to the CEO and the Board of Directors to assist with cultivation and solicitation of major gifts and grants from individuals, corporations, foundations, government agencies, and others. Direct the identification, research, cultivation, and solicitation of major gift individual prospects, and donors.  Conduct face-to-face solicitations, involving the CEO, and key individuals, as appropriate. Provide direction to development and communications staff, as needed, in their role of supporting the overall resource development efforts of the organization. Prepare and present correspondences, applications, proposals, and/or reports for individuals, corporations, foundations and government funding sources.

Primary Responsibilities: Reporting to the CEO, the Director of Development is responsible for the acquisition, engagement, cultivation and solicitation of donors in support of the mission of Holy Cross Ministries.

Accountabilities:

  1. Plan for prospect identification, cultivation, solicitation and stewardship for gifts from business partners, individuals, foundations and government agencies; 
  2. Support and mentor CEO, Board, Management, and staff in their development efforts;
  3. Serves as the primary staff liaison with the board committees and volunteer fundraising committees and as a resource to the board of directors on all matters related to fundraising and communications;
  4. Manage and empower the development team and contractors in designing and fulfilling their goals;
  5. Proactively utilize and manage in-house database for donor management, donor updates, mailings and identification of lapsed donors;  
  6. Prepare reports, forecasts and other written materials as needed; 
  7. Work closely with HCM programs to understand educational and community outreach activities in order to pursue funding and to assist in clearly aligning donor interests with HCM;
  8. Participate in the cultivation and solicitation of HCM’s prospects for gift opportunities, special events, site tours etc.; 
  9. Track data and outcome measures for campaigns; provide funding analysis, reports and forecasts as needed;  
  10. Assume additional responsibilities and perform special projects as needed or directed.

Desired Qualifications:  Bachelor’s Degree required. Three (3) years or more experience in annual grant writing, special events management, gift solicitation and portfolio management with individual and/or foundation and corporate prospects in the non-profit sector. Experience with government funding sources, and related accountabilities. A track record of meeting or exceeding sales or fundraising goals. Excellent communication skills, both written and oral; ability to influence and engage volunteers and donors. Strong organizational and time management skills with exceptional attention to detail. Ability to work independently without close oversight, but also a team player who will productively engage with a small development team and executive leadership. High energy and passion for the mission of Holy Cross Ministries. A professional and resourceful style. Ability to manage multiple tasks and projects at a time. Demonstrated interpersonal and communication skills. Experience with a database software such as Donor Perfect, Raiser’s Edge, or other CRM software. Proficient in Microsoft Office 2010 including MS Outlook, Word, PowerPoint and Excel. Ability to work flexible hours, including occasional evenings and weekends.

Benefits / Why Work With Us: This is a full-time position, benefits eligible. Salary is competitive and based on experience.

How to Apply: Please submit a resume and cover letter to Amy Hansen ahansen@hcmutah.org by April 15, 2022, noting “Development Director Position” in the subject line

Location: Salt Lake City, Utah

Contact: Amy Hansen
Email: ahansen@hcmutah.org
Phone
: 801-425-7013

Position Title: Data Analytics Manager

Reports To: Executive Director/CEO

Purpose of the Position: The Data Analytics Manager is responsible for data governance functions of the organization which include interpreting for usability, ensuring availability, monitoring for integrity, analyzing results, and using statistical techniques. In collaboration with the leadership team of Holy Cross Ministries (HCM) the incumbent works to develop and implement data analyses, data collection systems and strategies to optimize data use, quality, and efficiency. This position works in close collaboration with staff, senior managers, and development staff to support accurate and quality outcomes reporting across the organization.

Responsibilities:

  • Collaborates with HCM Leadership to ensure good data governance
  • Provides support and training to staff in entering data, reading reports, and in metric development
  • Interprets data, build reports and dashboards, and analyzes results using statistical techniques
  • Queries HCM’s SQL data warehouse and builds reports for supervisors, directors and grant compliance
  • Identifies, analyzes trends and patterns in datasets

Requirements:

  • Bachelor’s Degree in related field (Statistics, Information Systems, Social Sciences, or Business)
  • Strong communication and presentation skills
  • Strong competency with Excel
  • Mastery of SQL with experience in SQL server preferred
  • Proficiency with business intelligence solutions such as Tableau, Business Objects, Power BI, Microstrategy etc. (Tableau Preferred)
  • Understanding of relational databases, and working knowledge of their continued maintenance
  • 3+ years working as a data analyst, managing datasets, conducting data analysis etc.

This position description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees are required to follow any other job-related duties assigned by their supervisor.

Salary: $65,000 – $75,000 Depending on Experience

How to Apply:

Please submit a resume and cover letter to Emmie Gardner egardner@hcmutah.org noting “Data Analytics Manager” in the subject line

Location: Salt Lake City, Utah

Contact: Emmie Gardner

Email: egardner@hcmutah.org

Preschool Teacher Assistant

Holy Cross Ministries’ School Readiness Program is looking for a full-time preschool teacher assistant who wants to make a difference in the lives of children. We are looking for an individual who wants to bring creativity into the classroom while embracing the joys of working with children. Our commitment is to hire a teacher assistant who can provide a fun, safe and loving atmosphere at school. Please note that this is a year-round position.

Candidates should have the skills and qualifications to perform the required duties, including the ability to effectively instruct young children and adjust teaching methods to meet different learning styles. Some additional qualifications and skills include:

  • Helping the lead teacher to developing activities that are fun and educational for young children
  • Following the Creative Curriculum for weekly planning
  • Entering data into our data collection system (ETO)
  • Instructing young children on the rules of conduct and learning new tasks
  • Selecting appropriate teaching methods and adapting to children’s learning styles
  • Communicating effectively with children, parents and coworkers
  • Working well with others, including other teachers
  • Actively listening to understand and adapt to the various needs of children and parents
  • Demonstrating patience and compassion suitable for working with young children
  • While bilingual skills are not a requirement, familiarity with the Spanish language is a preferred quality of a successful candidate.

This position is full time with benefits. Hourly wages: $16

In addition to the single full-time position, this position is also one that can be job shared as two part-time positions should that be more convenient for students. It may be shared with two persons taking one half day each or two persons taking two classroom days each per week and one half day of prep. Applicants interested in job sharing should apply jointly. Please note that this is a year-round position and part-time positions do not include benefits.

If you are interested in this position, please email your resume to kpalestina@hcmutah.org

CLIENT SUPPORT SPECIALIST– FULL-TIME POSITION

Purpose of the Position:

The Client Support Specialist will work under the direction of Agency Administration in performing general clerical and reception responsibilities and will assist with scheduling and coordinating appointments for the Immigration Department.

Responsibilities:

  • Serves as a member of HCM staff committed to fulfilling the mission of HCM serving clients, volunteers, and each other in an atmosphere of hospitality which is characterized by cooperation and a positive, respectful relationship with all individuals
  • Collects fees from clients for program services
  • Sorts and distributes mail
  • Organizes and orders office supplies as requested
  • Performs ad-hoc clerical projects for Agency Administration
  • Assists the Immigration Department with scheduling and coordinating client appointments
  • Helps maintain updated and organized Immigration Department files
  • Triages client calls to appropriate Agency Programs
  • Performs other duties as assigned by Agency Administration

Requirements:

  • High School Diploma or General Education Degree (GED) required
  • Strong telephone and interpersonal skills
  • Proficiency in various technology solutions such as Microsoft Office Suite, Video Conferencing, General Computer Skills, etc.
  • Written and spoken fluency in both English and Spanish
  • Previous experience in reception and general office management is preferred

Salary and Benefits:

Salary range will be competitive and commensurate with experience and education. Quality benefits package including Medical, Dental, Vision, 403(b).

How to Apply:

Email cover letter, resumes, and references to the attention of:

Matthew Murray, Director of Finance

mmurray@hcmutah.org

SCHOOL READINESS PROGRAM CLEANING CLASSROOM ASSISTANT

Holy Cross Ministries is seeking a cleaning classroom assistant for its School Readiness Program. During the COVID-19 pandemic, we need to ensure our preschool students and teachers are safe in a clean and sanitized environment. This classroom assistant will be responsible for cleaning certain parts of the school site following health and safety guidelines.

Duties may include some of the following:

  • Vacuuming classroom and common areas
  • Wiping classroom furniture, toys, mats, etc.
  • Sanitizing the classroom at the end of the day
  • Emptying and cleaning trash cans
  • Cleaning toilets
  • Mopping and spray cleaning hard surfaces
  • Replenishing janitorial supplies in bathrooms, etc.
  • Assisting the teachers during lunch time and nap time

This position is full-time (32 hours per week) with benefits. To apply, please submit a resume and cover letter to School Readiness Program Coordinator Miriam Garcia at mgarcia@hcmutah.org.

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